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東方紅柴油機國四服務(wù)培訓(xùn)有序推進,升級換代已初具規(guī)模

2022-09-19 09:00:03 來源:東方紅柴油機 閱讀量:12785 評論

導(dǎo)讀:截至目前,經(jīng)過兩年多,幾個輪次的培訓(xùn)考核,近600名各地服務(wù)站技師參訓(xùn)。

  【農(nóng)機網(wǎng) 明星企業(yè)】東方紅柴油機在國四階段起步早、投入大、驗證充分,國四產(chǎn)品已經(jīng)完全具備了各類主機批量配套的能力,隨著2022年非道路移動機械國四排放標(biāo)準(zhǔn)切換的臨近,柴油機公司公司同步進行了售后服務(wù)系列的升級換代。截至目前,經(jīng)過兩年多,幾個輪次的培訓(xùn)考核,近600名各地服務(wù)站技師參訓(xùn),參與網(wǎng)絡(luò)培訓(xùn)的服務(wù)站人員超過1000人,全國已有230余家服務(wù)站通過測評,獲得東方紅柴油機國四服務(wù)資格認(rèn)證,相關(guān)培訓(xùn)認(rèn)證工作仍在持續(xù)進行,為順利實現(xiàn)國四切換奠定基礎(chǔ)。
 
  為了減少疫情對培訓(xùn)結(jié)果的影響,東方紅柴油機公司結(jié)合疫情防控要求,提前預(yù)判、制定靈活多樣的培訓(xùn)模式和認(rèn)證措施,將以往的大規(guī)模集中培訓(xùn)改為區(qū)域性的本地化、小型化培訓(xùn),更加貼近服務(wù)一線、服務(wù)網(wǎng)絡(luò)參與度更高。
 
  為了保證國四培訓(xùn)的專業(yè)性, 公司在本部設(shè)立技術(shù)支持專家小組,專職負(fù)責(zé)國四等新產(chǎn)品技術(shù)資料的收集、整理和發(fā)布,并組織開展全國用戶服務(wù)人員的技術(shù)培訓(xùn)工作。
 
  自2019年以來,東方紅柴油機在行業(yè)內(nèi)率先開展對服務(wù)網(wǎng)絡(luò)國四技能培訓(xùn),首先要求全體服務(wù)經(jīng)理100%參培,實現(xiàn)全員通過國四服務(wù)技能考核測試,夯實了技能水平,要求服務(wù)站會的首先自身必須完全掌握。同時,開通了網(wǎng)絡(luò)在線學(xué)習(xí)平臺,及時更新國四等新產(chǎn)品技術(shù)學(xué)習(xí)資料,便于服務(wù)經(jīng)理在外地服務(wù)時隨時上線學(xué)習(xí)。
 
  針對全國各地分布的服務(wù)網(wǎng)絡(luò)(站點),用戶服務(wù)部采取篩網(wǎng)式的國四服務(wù)技能專項培訓(xùn)和考評認(rèn)證。從滇西南北上大東北,從江浙橫跨到西北新疆,從廠房教學(xué)基地到農(nóng)機大賣場,從線下面對面講解到線上直播授課,一堂接一堂的東方紅柴油機國四產(chǎn)品培訓(xùn)課、一輪接一輪的東方紅柴油機國四服務(wù)技能認(rèn)證班在全國3個服務(wù)大區(qū)、9個服務(wù)中心片區(qū)有序開展。
 
  在培訓(xùn)過程中,東方紅柴油機公司聯(lián)合威孚力達公司、博世公司組成培訓(xùn)團隊,從主機匹配應(yīng)用到零部件結(jié)構(gòu)原理,系統(tǒng)性地將東方紅柴油機國四產(chǎn)品理論知識、國四機后處理結(jié)構(gòu)及尿素泵原理、行車、駐車再生操作等使用保養(yǎng)要求,以及東方紅YTN新產(chǎn)品特點等進行了全面、細(xì)致地講解。在實際操作課程中,將學(xué)員分組開展國四教學(xué)機的整機和零部件拆解、典型故障排除演練等培訓(xùn),現(xiàn)場老師手把手教學(xué),一對一答疑解問,極大地提高了學(xué)員的動手操作積極性和培訓(xùn)效果。學(xué)習(xí)期間還組織老師和學(xué)員的互動,相互探討,共同分享經(jīng)驗;最后的培訓(xùn)認(rèn)證考試則實行“單兵”操練、多名老師監(jiān)考的模式,確保真實體現(xiàn)學(xué)員的實際掌握水平。
 
  下一步,東方紅柴油機將進一步優(yōu)化區(qū)域國四服務(wù)網(wǎng)絡(luò)布局和技術(shù)服務(wù)實力,以優(yōu)質(zhì)高效的服務(wù)理念和服務(wù)技能質(zhì)量,在新一輪技術(shù)升級中持續(xù)提高東方紅柴油機的市場占有率,不斷滿足客戶日益增強的需求。
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