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樂(lè)星農(nóng)機(jī)2023年閩浙地區(qū)國(guó)四用戶回訪

2023-09-01 08:54:08 來(lái)源:LS農(nóng)業(yè)裝備 閱讀量:15833 評(píng)論

導(dǎo)讀:8月24日,由樂(lè)星副總經(jīng)理帶隊(duì),經(jīng)銷商及樂(lè)星工廠技術(shù)人員組成回訪小分隊(duì),進(jìn)行國(guó)四重點(diǎn)用戶回訪。

  【農(nóng)機(jī)網(wǎng) 明星企業(yè)】8月24日,由樂(lè)星副總經(jīng)理帶隊(duì),經(jīng)銷商及樂(lè)星工廠技術(shù)人員組成回訪小分隊(duì),進(jìn)行國(guó)四重點(diǎn)用戶回訪,我公司一直非常重視用戶的建議,為了解市場(chǎng)需求,收集用戶意見(jiàn),副總經(jīng)理郝總親自去到用戶家里參與回訪。
 
  福建地區(qū),用戶開(kāi)著他新買(mǎi)的樂(lè)星拖拉機(jī)正在下地干活,讓他感動(dòng)的是,樂(lè)星的服務(wù)技術(shù)人員主動(dòng)聯(lián)系到他,去現(xiàn)場(chǎng)給他的新機(jī)做了個(gè)體檢,詢問(wèn)他使用感受,細(xì)致的教他一些國(guó)四發(fā)動(dòng)機(jī)的使用保養(yǎng)技巧和注意事項(xiàng)。
 
  該用戶已經(jīng)有一輛樂(lè)星國(guó)三1004拖拉機(jī)了,因用車感受非常好,毫不猶豫入手一臺(tái)國(guó)四拖拉機(jī),因之前用過(guò)國(guó)三拖拉機(jī),對(duì)比之后,對(duì)于國(guó)四的改善表示很滿意。用戶說(shuō):“較國(guó)三的空氣座椅國(guó)四的更舒適,并且拖拉機(jī)的操控性也很便捷;八月的天在駕駛室內(nèi)很舒服,一點(diǎn)也不覺(jué)得熱,怕著涼還得穿外套呢,空調(diào)制冷效果太好啦!”
 
  回訪期間還了解到有的用戶種植蠶豆,因氣候原因一年會(huì)種植兩季,種植區(qū)域大,干活時(shí)間長(zhǎng),拖拉機(jī)一年作業(yè)時(shí)間800多小時(shí),樂(lè)星1004的拖拉機(jī)動(dòng)力強(qiáng)勁,就很夠用,用戶體驗(yàn)感非常好,回訪過(guò)程中用戶也向我們提了意見(jiàn),加油口不太方便,我們國(guó)四產(chǎn)品采用的是外置空氣濾芯,與加油口挨得比較近,造成了自行加油不便的情況,用戶自己購(gòu)買(mǎi)了外用加油槍,效果非常好,有同樣問(wèn)題的用戶可以借鑒一下此方法,我公司也會(huì)盡量去改善使用過(guò)程中的問(wèn)題。
 
  還有用戶表示:“當(dāng)時(shí)購(gòu)車的時(shí)候,那么多款式的拖拉機(jī),一眼相中了樂(lè)星拖拉機(jī),沒(méi)別的,就覺(jué)著外觀很好看,經(jīng)過(guò)了解,性能好,操作方便,省油,果斷購(gòu)買(mǎi)。因水稻播種前要實(shí)施打漿作業(yè),國(guó)四增加了后雨刷器,打漿作業(yè)的時(shí)候簡(jiǎn)直太方便了,不容易遮擋視線;既省油,又省力,使用后用戶滿意的說(shuō):“ 樂(lè)星拖拉機(jī)加打漿機(jī),這工作效率頂2個(gè)拖拉機(jī)呢!”
 
  面對(duì)市場(chǎng)的變化,樂(lè)星副總經(jīng)理郝總強(qiáng)調(diào),一定要把市場(chǎng)情況調(diào)查清楚,準(zhǔn)確把握市場(chǎng)信息,對(duì)發(fā)現(xiàn)的問(wèn)題和不足,要深入研究、分析原因,創(chuàng)新性地采取及時(shí)有效的措施。
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