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把用戶放在心上 東方紅柴油機為用戶提供增值服務(wù)

2024-04-26 09:14:58 來源:東方紅柴油機 閱讀量:16975 評論

導(dǎo)讀:為了保證用戶的農(nóng)機“健康”工作,不誤農(nóng)時,東方紅柴油機公司組織服務(wù)技師走進田間地頭,把服務(wù)前移,主動為用戶農(nóng)機提供檢修、保養(yǎng)等技術(shù)指導(dǎo)服務(wù),助力春耕生產(chǎn)。

  【農(nóng)機網(wǎng) 明星企業(yè)】 一年之計在于春,4月份正是春耕、備耕的關(guān)鍵時期,為了保證用戶的農(nóng)機“健康”工作,不誤農(nóng)時,東方紅柴油機公司組織服務(wù)技師走進田間地頭,把服務(wù)前移,主動為用戶農(nóng)機提供檢修、保養(yǎng)等技術(shù)指導(dǎo)服務(wù),助力春耕生產(chǎn)。
 
  在江蘇省常熟市李鎮(zhèn),種糧大戶王利清正在操作東方紅LY1204拖拉機進行旋耕作業(yè)。根據(jù)用戶檔案,東方紅柴油機公司的兩位服務(wù)工程師臧濤和魏浩主動找到了他,在詳細了解了用戶作業(yè)情況后,他們給用戶的發(fā)動機做了個“體檢”,隨后向王利清講解了旋耕機和拖拉機如何匹配的相關(guān)知識,一絲不茍用轉(zhuǎn)速表測量刀軸轉(zhuǎn)速是否達到最近匹配值,利用手柄隨時調(diào)節(jié)旋耕機入土深度。
 
  臧經(jīng)理表示,我們東方紅柴油機的貼心服務(wù)就是要真正的為用戶著想,我們多付出一點,就能給我們的用戶帶來更多的價值,眼下正值春耕大忙,我們就主動到田間地頭找到他們,指導(dǎo)他們正確運用機械,幫助檢修保養(yǎng)發(fā)動機,確保農(nóng)機裝備以最佳狀態(tài)投入春耕生產(chǎn)作業(yè)。
 
  對于東方紅柴油機公司的服務(wù)工程師主動前來指導(dǎo)的事,王利清非常開心,他表示自己是東方紅品牌的忠實粉絲,東方紅柴油機質(zhì)量好,有勁、省油,效率高,有口皆碑,服務(wù)很專業(yè),還很用心,用著特別放心。
 
  經(jīng)過一系列的檢查和培訓(xùn)后,王利清又開始了旋耕作業(yè),東方紅柴油機的兩位服務(wù)工程師站在地頭觀察了一會兒,帶著滿意的笑容和用戶揮手告別,趕赴下一個用戶。
 
  東方紅柴油機憑借自己優(yōu)良的品質(zhì)吸引了用戶,在行業(yè)樹立了口碑,專業(yè)、體貼的服務(wù)又為用戶提供了更多的信心保障,不斷的為品牌增值。
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