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【極飛科技】全面起航!25個直營服務站、56組移動服務站到齊!

2022-03-31 09:34:10 來源:極飛科技 閱讀量:20390 評論

導讀:前春耕任務重,給我們用戶的設備服務保障不能落下。經(jīng)過前段時間的籌備,極飛全新服務體系終于在 3 月基本完成落地,全國 25 個直營服務站均正式投入運營,開始承接大家的設備維護保養(yǎng)需求。同時,56 組移動服務站也正式發(fā)車,奔赴到安徽、江蘇、山東等當前春耕第一線,在田間地頭為大家做好維修保養(yǎng)服務。

  【農(nóng)機網(wǎng) 明星企業(yè)】 當前春耕任務重,給我們用戶的設備服務保障不能落下。經(jīng)過前段時間的籌備,極飛全新服務體系終于在 3 月基本完成落地,全國 25 個直營服務站均正式投入運營,開始承接大家的設備維護保養(yǎng)需求。同時,56 組移動服務站也正式發(fā)車,奔赴到安徽、江蘇、山東等當前春耕第一線,在田間地頭為大家做好維修保養(yǎng)服務。
 

 

 

  根據(jù)農(nóng)業(yè)農(nóng)村部農(nóng)業(yè)機械化管理司“穩(wěn)糧保供,提質(zhì)護農(nóng)”的倡議,為農(nóng)機用戶提供質(zhì)量過硬、穩(wěn)定高效的智能農(nóng)機設備,以及提供完備、及時的設備維修保養(yǎng)服務,就是我們當前春耕期間的首要任務。我們已經(jīng)準備好,用更全面、更專業(yè)、更及時的服務讓大家能夠用好極飛的農(nóng)業(yè)無人機、農(nóng)機自駕儀等設備,無后顧之憂。
 
直營服務站全面起航助春耕
 

  在過去的幾天,隨著我們新疆奎屯、巴州的直營服務站舉行了開業(yè)起航儀式,標志著我們?nèi)珖?25 個直營服務站都已經(jīng)完成籌備工作,全部正式投入運營了。直營服務站旨在為大家提供專業(yè)規(guī)范的售后服務之余,還希望成為大家相互間技術(shù)、經(jīng)驗交流的地方,共同探討提高農(nóng)業(yè)生產(chǎn)效率的最佳實踐。
 
  新疆奎屯直營服務站
 
  地址:新疆維吾爾自治區(qū)伊犁哈薩克自治州奎屯市北京路街道獨山子石化工業(yè)園區(qū)迎賓大道 12 號大華汽車城內(nèi) 11 棟
 

 

  奎屯直營服務站是新疆三個直營服務站之一,近日正式投入運營,為當?shù)赜脩糇龊镁S修保養(yǎng)等服務。
 

  奎屯直營服務站也是統(tǒng)一配置專業(yè)的工程師檢修工位,站長向客戶講解具體在這里會進行的工作。
 
  新疆巴州直營服務站
 
  地址:新疆巴音郭楞蒙古自治州尉犁縣 218 國道以西、液化氣站以南
 

 
  巴州直營服務站的全體人員已經(jīng)準備就緒,為新一年的棉花種植季做更充足的售后保障服務。
 

 
  巴州直營服務站駐站輔導員鄭濤(左)為客戶講解全新服務體系的運作模式,大家很期待本次服務的升級。
 
  在我們的直營服務站里,將會給大家提供三大服務項目——極加服務、全能升級服務、全面保養(yǎng)服務,都已上線并持續(xù)接受大家的預約。服務期內(nèi)無人機在正常作業(yè)下出現(xiàn)故障造成結(jié)構(gòu)件、易損件損壞時,可獲不限額度、不限次數(shù)、不設免賠件服務。設備故障保證 4 小時內(nèi)快速維修,并提供超距超時補償,并提供 6000 臺備用產(chǎn)品,保障大家在農(nóng)忙時期的即時作業(yè)需求。
 
移動服務站田間地頭不掉鏈
  
 
  作為全新服務體系在農(nóng)業(yè)前線的滲透,我們的極飛移動服務站將在農(nóng)忙時期靈活部署在農(nóng)業(yè)區(qū)域內(nèi)用戶作業(yè)比較密集的地方。根據(jù)大家往年作業(yè)量和作業(yè)周期進行綜合分析,得出需要部署移動服務站的地點,并隨著時間推移,讓移動服務站根據(jù)用戶作業(yè)區(qū)域的變化,一起轉(zhuǎn)移。
 
  比如現(xiàn)在 3 月份春耕的時期內(nèi),江蘇、山東、安徽、湖北等區(qū)域有密集的農(nóng)事作業(yè),我們的移動服務站將會在除了有直營服務站覆蓋的區(qū)域外,進行駐點。隨著春耕由南向北開展,移動服務站也會逐步向北轉(zhuǎn)移,去往河南、陜西、新疆等正在進行農(nóng)事的區(qū)域。讓正在進行春耕作業(yè)的用戶 100 公里內(nèi)能夠觸達到任意服務網(wǎng)點,保證關(guān)鍵時刻維修保障不會掉鏈子。
 
 
  實時的移動服務站和具體直營服務站的網(wǎng)點分布即將上線,到時候大家就可以通過公眾號或者極飛農(nóng)服 App 查詢到周邊最近的服務站。具體上線日期請持續(xù)留意公眾號推文或用戶社群里的通知。
 
  根據(jù)農(nóng)業(yè)農(nóng)村部近日下發(fā)的通知,要求各級農(nóng)業(yè)農(nóng)村部門統(tǒng)籌抓好疫情防控和春耕生產(chǎn)工作,不誤農(nóng)時春耕備耕,打牢全年糧食豐收基礎。我們派出 56 組移動服務站到田間地頭,就是為了讓大家專注忙春耕,同時,減少因為設備維修需求造成的長途奔波,以省去不必要的人口流動。讓充足的設備物資支援到春耕前線,才能不耽誤時間,提高春耕效率。
 
  極飛服務負責人 程勇:

 
  一小步,一大步。直營服務站,移動服務站的建成運營,是極飛服務升級的第一步。萬事開頭難!感謝所有關(guān)心支持極飛服務的用戶和朋友們,感謝你們對于剛剛起步的極飛直營服務的寬容和理解。持續(xù)地改善流程,不斷地提升用戶的體驗,腳步永不停歇。
 
  接下來,我們將與大家一起,打好春耕中的重點戰(zhàn)役——小麥“一噴三防”,做好小麥灌漿期的病蟲害防治,力促夏糧穩(wěn)產(chǎn)提質(zhì),用全面的服務,支持你豐收的事業(yè)。
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