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用戶滿意率為97.7%！河北省公布2024年播種機產(chǎn)品質(zhì)量調(diào)查情況

2024-12-17 14:49:52 來源：農(nóng)機網(wǎng)整理發(fā)布 閱讀量：12638 評論

導(dǎo)讀：被調(diào)查的87臺機具均未發(fā)生質(zhì)量投訴情況及農(nóng)機質(zhì)量安全事故。

　　【農(nóng)機網(wǎng) 監(jiān)管快訊】 2024年4月-10月份，河北省農(nóng)業(yè)機械鑒定總站對邯鄲、衡水、滄州、石家莊、唐山、廊坊、保定共7個地市、12個區(qū)縣的87臺播種機進(jìn)行了質(zhì)量調(diào)查，并于日前公布了調(diào)查結(jié)果。
 

 

　　此次質(zhì)量調(diào)查主要圍繞用戶情況、產(chǎn)品情況、產(chǎn)品安全性、可靠性、適用性、售后服務(wù)情況、投訴情況、故障情況、農(nóng)機質(zhì)量安全事故等項目開展。
 
　　根據(jù)調(diào)查報告，用戶對被調(diào)查機具的耕作方式、種子破損情況、播種均勻度、播種深度等適用情況表示滿意；對產(chǎn)品安全性、三包外配件購買、機具配件供應(yīng)、產(chǎn)品安裝調(diào)試等售后服務(wù)表示滿意。調(diào)查結(jié)果為用戶對安全性評價“好、較好”的為100%、適用性評價“適用、基本適用”的為100%、三包服務(wù)質(zhì)量評價“好”的為96.6%、可靠性評價“好、較好”的為100%。調(diào)查結(jié)果表明用戶對被調(diào)查的播種機總體評價比較滿意，滿意率為97.7%。被調(diào)查的87臺機具均未發(fā)生質(zhì)量投訴情況及農(nóng)機質(zhì)量安全事故。
 
　　調(diào)查中發(fā)現(xiàn)了以下問題：一是用戶為節(jié)省加料時間，自行拆除料箱。二是機具出廠時配備種(肥)箱蓋，但用戶為方便加料自行拆除箱蓋。三是用戶為維修操作方便，自行拆除安全防護(hù)罩。此外，產(chǎn)品的傳動機構(gòu)、種肥箱安全標(biāo)志存在粘貼不牢，容易掉落現(xiàn)象。個別產(chǎn)品缺少工作臺附近的“禁止非操作者坐著乘坐”的安全標(biāo)志。
 
　　根據(jù)以上問題，河北省農(nóng)機局對上述農(nóng)機企業(yè)提出以下改進(jìn)措施與建議：
 
　　一是加強安全宣傳，提醒農(nóng)機用戶不可拆除起安全保護(hù)作用的防護(hù)裝置，切實提高其安全意識。二是建議農(nóng)機企業(yè)使用耐腐蝕、耐磨損材料制作安全標(biāo)志，增加標(biāo)志牢固性，保障其安全警示作用。三是建議農(nóng)機企業(yè)、經(jīng)銷商提高售后服務(wù)能力，利用農(nóng)閑時節(jié)對農(nóng)機用戶開展機具操作、維修保養(yǎng)的相關(guān)培訓(xùn)。四是建議生產(chǎn)企業(yè)積極推進(jìn)產(chǎn)品研發(fā)，適時引入智能技術(shù)，實時監(jiān)測機具使用情況，保障播種作業(yè)質(zhì)量。
 
　　注：本文由農(nóng)機網(wǎng)(qktnz.cn)整理發(fā)布，資料來源：河北省農(nóng)業(yè)機械化管理局。

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