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服務(wù)萬里 關(guān)懷無限︱服務(wù)至誠至真,做用戶強有力的后盾

2022-04-25 08:52:41 來源:英軒農(nóng)裝 閱讀量:13093 評論

導讀:2019年,尹師傅加入宿州市樂田農(nóng)機銷售有限公司,正式與英軒“牽手”,在加入這個大團隊之前,尹師傅就已經(jīng)和英軒拖拉機結(jié)緣。通過深入接觸,英軒拖拉機相比較以往維修過的國內(nèi)外大品牌,故障率低,跨區(qū)域作業(yè)穩(wěn)定性更強,油耗更低,深受用戶喜愛,紛紛評價它是個掙錢的好機器!

  【農(nóng)機網(wǎng) 明星企業(yè)】 眾所周知,安徽省是農(nóng)村家庭聯(lián)產(chǎn)承包責任制改革、農(nóng)村稅費改革、農(nóng)村綜合改革的試點省,還是全國秸稈綜合利用領(lǐng)先省份,種種政策給當?shù)剞r(nóng)機產(chǎn)品提供了很大的發(fā)展空間,這里不僅誕生了一批優(yōu)秀的農(nóng)機銷售人,也成就了一批服務(wù)匠人,來自宿州樂田農(nóng)機銷售有限公司的尹文波就是優(yōu)秀代表之一 。
 
  尹文波,妥妥的八零后,別人還在玩泥巴的年紀,他就對“拆裝”產(chǎn)生了濃厚的興趣,長大后按照自己小時候的“夢想”毅然選擇了汽修行業(yè)。自2010年畢業(yè)后,尹師傅就一直從事農(nóng)機維修工作,至今已有12年的時間,他也從稚嫩的小學徒蛻變成了經(jīng)驗老道的大師傅。
 

  2019年,尹師傅加入宿州市樂田農(nóng)機銷售有限公司,正式與英軒“牽手”,在加入這個大團隊之前,尹師傅就已經(jīng)和英軒拖拉機結(jié)緣。通過深入接觸,英軒拖拉機相比較以往維修過的品牌,故障率低,跨區(qū)域作業(yè)穩(wěn)定性更強,油耗更低,深受用戶喜愛,紛紛評價它是個掙錢的好機器!
 
  風雨無阻,為你護航
 
  本次英軒農(nóng)裝服務(wù)質(zhì)量行活動,也給了尹師傅大展拳腳的契機,在他眼里這不僅僅是一場單純的服務(wù)活動,更是實現(xiàn)自我價值的體現(xiàn)。尹師傅積極申請參與活動,到作業(yè)季節(jié)跟隨安徽的大型作業(yè)團隊穿過安徽江蘇一路北上,或者經(jīng)由河南、湖北向西進發(fā),進行跨區(qū)域作業(yè)。
 

 

  跨越南北,縱貫東西,都能看到尹師傅服務(wù)的身影,不管道路多坎坷,天氣多么惡劣,他都會頂風冒雨,以用戶滿意為目標,圍繞用戶的時間合理調(diào)整工作,用精誠之心和辛勤汗水,積極完成服務(wù)工作。得到了廣大客戶的認可,這也成了客戶爭相邀請尹師傅為跨區(qū)域作業(yè)保駕護航的原因之一。
 

 

踐行客戶服務(wù)零距離
 
  每次車隊臨行前,尹師傅都要對用戶的農(nóng)業(yè)機械做全方位的“體檢”,從潤滑系統(tǒng)、冷卻系統(tǒng)、電路系統(tǒng),再到發(fā)動機、液壓轉(zhuǎn)向油箱、離合器壓盤、動盤、摩擦片以及每一個螺絲的緊固,任何細節(jié)都不放過。對全車健康檢查發(fā)現(xiàn)的設(shè)備故障,現(xiàn)場直接和客戶進行溝通,并制定初步有效的解決方案,讓用戶用的放心,開的安心。
 

英軒農(nóng)裝
 
  在提供高質(zhì)量服務(wù)的同時,遇到客戶任何疑問,尹師傅都會悉心講解。還會進行日常設(shè)備維護保養(yǎng)操作培訓和指導,讓客戶對設(shè)備的使用更加科學準確,發(fā)揮人機合作的最大共贏,為客戶帶來更多的經(jīng)濟效益。
 

  正是因為尹師傅的用心、匠心、誠心,用實際行動踐行著“以客戶為中心,為客戶創(chuàng)造價值”的服務(wù)理念和匠人精神,樹立起業(yè)內(nèi)最態(tài)度、溫度的拼品牌,將服務(wù)做得更好。也正是因為有這樣一群服務(wù)將士,才將英軒服務(wù)做到發(fā)光發(fā)熱,贏得更多客戶的信任和支持。
 
  服務(wù)萬里,關(guān)懷無限,未來的道路還很長,英軒服務(wù)將一直守護在您的身旁。
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