廣東省通報2020年微耕機質量調查結果

2021-01-25 10:22:54 來源：農機網(wǎng)整理發(fā)布 閱讀量：32894 評論

　　【農機網(wǎng) 地方農機】2020年5月，廣東省農業(yè)農村廳根據(jù)相關文件組織省農業(yè)機械試驗鑒定站和有關市級農業(yè)農村部門對廣東省在用微耕機開展了質量調查。12月，省農業(yè)機械試驗鑒定站組織召開了微耕機質量調查情況分析座談會，向相關企業(yè)反饋了微耕機質量調查情況，并提出了整改意見。2021年1月19日，廣東省農業(yè)農村廳對調查結果進行了通報。
 
　　此次調查范圍主要為韶關、河源、梅州、江門、陽江、湛江、茂名、肇慶、清遠、云浮等10個地市，共涉及30多個縣(區(qū)市)。調查對象為2017-2019年廣東省農民或農機服務組織購買且享受農機購置補貼的在用微耕機，共調查了重慶鑫源農機股份有限公司等11家農機生產企業(yè)生產的1419臺微耕機，涉及用戶1419戶。
 
　　調查采取普遍調查與重點調查相結合的形式，走訪用戶和經(jīng)銷商、現(xiàn)場查證和座談等方式進行。調查主要內容為產品的安全性、可靠性、適用性、售后服務狀況(以下簡稱“三性一狀況”)和用戶情況等8大內容共37個項目。
 
　　調查結果：此次微耕機質量調查綜合評分為87.01(各產品的用戶評分詳見附件)，總體評價為滿意。“三性一狀況”四項內容分別為86.89、86.28、85.17、89.69，調查結果表明廣東省在用的微耕機整體質量穩(wěn)定可靠，適用性較好。
 

　　通報表示，調查發(fā)現(xiàn)了如下問題：
 
　　(一)安全性方面。調查的部分微耕機安全標志的質量和牢固性一般，易卷邊、缺失，個別微耕機沒有安全操作標識和安全標志、外露旋轉部件未按要求設置防護裝置，另有部分微耕機未按標準要求設置手離即停裝置，存在較大安全隱患。
 
　　(二)可靠性方面。微耕機出現(xiàn)故障情況較多，嚴重故障主要為發(fā)動機漏氣漏油、斷軸，齒輪、軸承磨損等；一般故障主要為啟動繩拉斷、傳動皮帶斷裂、油封和齒輪箱漏油、火花塞失效、化油器霧化不良等。
 
　　(三)適用性方面。部分企業(yè)的微耕機裝配操作不夠規(guī)范，如：旋耕刀裝置螺絲選配不當，作業(yè)時容易拴草致熄火。配套的旋耕刀軸柄偏長，造成翻土不夠均勻，用戶需多次耕地等。
 
　　(四)售后服務狀況。部分企業(yè)和經(jīng)銷商售后服務能力不足，維修網(wǎng)點和服務人員配備不夠，售后服務及時性得不到保障，山區(qū)或偏遠地區(qū)尤為突顯；售后服務意識不足，產品售出時未主動告知用戶“三包服務”有關規(guī)定，對用戶培訓不到位；管理不夠規(guī)范，管理制度缺失，無進貨、驗收和銷售等臺賬記錄。
 
　　(五)用戶方面。部分用戶存在“兩不一亂”現(xiàn)象，缺乏機具維護保養(yǎng)意識，存在較大安全隱患。即“不看”：不看產品使用說明書；“不做”：對使用過的機具不做保養(yǎng)；“亂放”：機具的存放地和機具上堆放輕重不一的各種雜物。個別農戶為求操作方便，擅自改裝離合鎖定裝置(如將其捆綁固定)、拆除外轉件防護裝置等。
 
　　通報要求相關企業(yè)高度重視產品存在的質量問題，認真查找原因，及時采取有效措施進行整改，整改期3個月，整改情況及時報省廳農機化處。同時要舉一反三，一是要加強產品質量管理，增強質量意識，強化安全防護，改進技術缺陷；二是要加強對經(jīng)銷商的管理，嚴格按照“三包服務”有關規(guī)定做好產品退、換貨及維修服務，提高售后服務質量。本次調查未涉及的企業(yè)，也要高度關注本通報指出的問題，結合實際對可能存在的問題進行篩查，加強企業(yè)生產經(jīng)營管理，不斷提高產品和服務質量。
 

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