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廣西對甘蔗田間收集搬運機進行質量調查并予以通報

2019-12-16 09:05:51 來源：農機網(wǎng)整理發(fā)布 閱讀量：32924 評論

導讀：2月11日，廣西壯族自治區(qū)農業(yè)農村廳發(fā)布《關于2019年廣西甘蔗田間收集搬運機質量調查情況的通報》(桂農廳發(fā)〔2019〕262 號)。此前，自治區(qū)農機中心組織了對2016—2018年購買且作業(yè)一個季節(jié)以上的甘蔗田間收集搬運機產品開展了質量調查

　　【農機網(wǎng) 熱點關注】 12月11日，廣西壯族自治區(qū)農業(yè)農村廳發(fā)布《關于2019年廣西甘蔗田間收集搬運機質量調查情況的通報》(桂農廳發(fā)〔2019〕262 號)。此前，自治區(qū)農機中心組織了對2016—2018年購買且作業(yè)一個季節(jié)以上的甘蔗田間收集搬運機產品開展了質量調查，調查情況如下：
 
　　一、基本情況
 
　　本次調查在武鳴區(qū)、青秀區(qū)、高新區(qū)、扶綏縣、柳江縣、柳城縣、魚峰區(qū)、興賓區(qū)8個縣(區(qū))開展。用戶調查對象為2016—2018年購買且作業(yè)一個季節(jié)以上的甘蔗田間收集搬運機產品及其用戶，共調查5家企業(yè)生產的6個型號產品，涉及129個用戶(見表1)。
 
　　調查采取用戶滿意度評價的方法進行。用戶對產品的安全性、可靠性、適用性、售后服務狀況(以下簡稱“三性一狀況”)進行滿意度評價，經調查人員座談詢問、現(xiàn)場查看、電話訪談、核驗后確認，得出單項滿意指數(shù)評價；在此基礎上，調查人員按滿意指數(shù)評價方法作出相應型號產品“三性一狀況”的單項滿意指數(shù)評價和綜合滿意度評價。滿意度評價分五檔：90～100分為很滿意，70～90分為滿意，60～70分為一般，40～60分為不滿意，40分以下為非常不滿意。
 
　　二、調查結果
 
　　調查結果顯示，用戶對甘蔗田間收集搬運機總體滿意指數(shù)綜合評分為75.79分，綜合評價為滿意。對“三性一狀況”4項內容總體評分結果分別為，安全性76.12分、可靠性75.13分、適用性74.79分、售后服務狀況78.21分，售后服務狀況得分高，適用性得分低。所調查產品均未發(fā)生過投訴案件，93.3%的用戶表示下次還會購買同一企業(yè)的產品，9%的用戶反映產品仍需改進。
 
　　三、發(fā)現(xiàn)的問題
 
　　調查中發(fā)現(xiàn)，雖然用戶對甘蔗田間收集搬運機整體滿意度較高，但部分產品的“三性一狀況”仍存在一些不能忽視的問題。
 
　　(一)安全性方面。多數(shù)機具缺失安全警示標志。
 
　　(二)可靠性方面。一是部分機型卸料舉升機構故障較多，部分機型出現(xiàn)卸料液壓舉升機構易變形、液壓管漏油等問題；二是部分機型出現(xiàn)牽框連接接頭損壞的情況。
 
　　(三)適用性方面。一是舉升高度不足，對廂板不斷加高的甘蔗運輸車難以適應；二是舉升速度偏慢，影響作業(yè)效率；三是部分機型轉彎半徑大，需要較寬的地頭轉彎空間，不適合較小的地塊。
 
　　(四)售后服務狀況方面。甘蔗田間收集搬運機大部分均為農機合作社購買，用戶比較專業(yè)，有一定的維護保養(yǎng)能力，對企業(yè)售后服務需求不高。
 
　　四、原因分析
 
　　(一)安全觀念較為淡薄。部分企業(yè)對產品安全要求不夠重視，容易忽視安全標志性和全面性，導致安全標志易脫落。部分用戶安全意識薄弱，不知道安全標志作用，在安全標志脫落時往往置之不理，不懂得主動向企業(yè)索取安全標志重新粘貼完整。
 
　　(二)產品零部件質量亟需改進。部分型號采用的零部件質量不過關，結構件、液壓油管等零部件的材質選擇不當，出現(xiàn)變形、泄露等問題，可靠性和穩(wěn)定性難以得到保證。產品在研發(fā)設計、生產制造、質量檢驗等環(huán)節(jié)有待加強。
 
　　(三)適應性影響因素多。甘蔗田間轉運機的作業(yè)環(huán)境復雜，受到轉運模式、種植農藝、裝運地形等各方面因素的制約，產品在設計和制造時難以滿足各個方面的要求，不能單純依靠企業(yè)去解決，需要生產企業(yè)和用戶一起共同探索適用的配套模式，提升產品的使用效率和效益。
 
　　本文由農機網(wǎng)整理發(fā)布，資料來源：廣西壯族自治區(qū)農業(yè)農村廳，如有侵權或異議請聯(lián)系我們。

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